Paticipant Service Center

PensionSource offers plan participants the option to speak to a participant service representative, during normal business hours, or you can email questions to online support via support@AccountValue.com

Contact Information

Toll Free            800.635.7756
Local                  562.860.5227
Fax                     562.860.9747
Email                  support@accountvalue.com

 

Participant Service Representatives are available Monday through Friday, 7:00 am to 5:00 pm Pacific time, excluding holidays.

The Service Center can assist you with the following:

  • Account balances
  • Address changes
  • Allocation changes
  • Automatic rebalance requests
  • Beneficiary designation changes
  • Distribution and loan withdrawals
  • Password and PIN issues
  • Prospectus requests
  • Transfer requests
  • Voice Response System guidance
  • Web site guidance


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